160 Section 3B. Web and Data Services
Viewing and Replying to Email Messages
To view an email message:
1. From the Home screen, slide to the Mail tab, select an email account, and then tap Inbox.
2. Swipe your finger up or down the screen to browse through received email messages.
3. Tap an email message to open it.
To download a complete email message:
By default, each email received in the inbox on your device contains only the first few kilobytes of the
message. When you open an email message, it displays only the headers and part of the message. You
must download the whole email to view the complete content.
To download a complete email message, open the email and then do one of the following:
䊳 Finger-scroll to the end of the message, and tap Get entire message and any attachments (POP3 email
account) or tap
Get the rest of this message (IMAP4 and Outlook email accounts).
— or —
Tap
Menu > Download Message.
To download file attachments:
䢇 POP3 email account: File attachments of a POP3 Internet email account are automatically downloaded when
you download a complete email.
䢇 IMAP4 and Outlook email accounts: File attachments appear below the subject of an email message. Tapping
an attachment opens the attachment if it has been fully downloaded or marks it for download the next
time you send and receive email.
You can set automatic downloading of file attachments. See “Customizing Email Settings” on page 161 for
details.
To reply to or forward a message:
1. Open the message and tap Menu > Reply, Menu > Reply All, or Menu > Forward.
2. Enter your response, and then tap Send.
Notes
• The Fetch Mail feature, which is available for POP3 and IMAP4 Internet email accounts, downloads an entire
email without the need for you to perform a full synchronization. This limits the download to just the email
message that you want and helps save data cost. Fetch Mail is also available for Outlook Email. See “Instant
Email Download Using Fetch Mail” on page 164 for details.
• Downloading may take some time, depending on the speed of your Internet connection, email file size, and
whether file attachments are automatically downloaded.
Notes
You can receive and view HTML email from any type of email account. The HTML format is retained, without layout
shifting or resizing. HTML email support in Outlook Mobile is available only if you are synchronizing your device
with Microsoft Exchange Server 2007.
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