Htc Pro2 User Manual download pdf (Page 134)

124 Section 2J. Managing Your Device

Hard Reset

You can also perform a hard reset (also known as a full reset). A hard reset should only be performed if a

normal reset does not solve a system problem. After a hard reset, the device is restored to its default

settings—the way it was when you first purchased it and turned it on. Any programs you installed, data you

entered, and settings you customized on your device will be lost. Only Windows Mobile software and other

preinstalled programs will remain.

To perform a hard reset:

1. With the device turned off, press and hold the Talk and End keys first, and then press and hold the Power

button until you see the following message on the screen:

2. Release the Tal k key, End key, and Power button.

3. Press the Volume Up button to restore the device to factory default status.

– or –

Press any other front panel key to cancel the hard reset and just power on the device.

Clearing Storage

If you can access the device settings, you can use Clear Storage to reset your device back to factory default

settings.

1. Tap Start > Settings > All Settings.

2. On the System tab, tap Clear Storage.

3. Enter “1234” and then tap Yes.

Warning

Your device will revert to factory default settings. Make sure that any additional installed programs or user

data have been backed up before you perform a hard reset.

Important

If Encrypt files when placed on a storage card is enabled, back up all files from the microSD card before

using Clear Storage, hard reset, or updating the ROM system software. Otherwise you will no longer be

able to access the encrypted files on the microSD card. Use ActiveSync or Windows Mobile Device Center

to transfer files between your microSD card and computer. After the procedure, copy those files back to

the microSD card.

This operation will delete

all your personal data,

and reset all settings to

manufacturer default.

Press VolUp to restore

manufacturer default, or

press other keys to cancel.

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Htc Pro2 User Manual Page 134