HTC Shadow PHOE100 User Manual download pdf (Page 122)

122 Working with Company E-mails and Meeting Appointments

7.2 Working with Company E-mails

Your phone gives you instant access to your company e-mails and lets you

manage your messages more easily. Messaging features, such as Direct

Push, Fetch Mail, and Filtering messages, are just some of the tools you can

use in managing your e-mails.

Note Some messaging features depend on the MIcrosoft Exchange Server version

used. Please check with your network administrator for the availability of

Exchange Server features.

Automatic synchronization through Direct Push

Direct Push technology (push e-mail feature) enables you to receive new

e-mails on your phone as soon as they arrive in your Inbox on the Exchange

Server. With this feature, items such as contacts, calendar, and tasks are

also immediately updated onto your phone when these items have been

changed or new entries have been added on the Exchange Server. To make

Direct Push work, you need to have a GPRS connection on your phone.

You need to perform a full synchronization between your phone and the

Exchange Server first before you can enable Direct Push.

Requirement The Direct Push feature works for your phone only if your company

is using Microsoft Exchange Server 2003 Service Pack 2 (SP2)

with Exchange ActiveSync or higher version or an equivalent

push e-mail solution.

To enable Direct Push via Comm Manager

1. On the Home screen, scroll down to on the Shortcut Bar and then

select Manage Connections

2. On the Comm Manager screen, select the Microsoft Direct Push

button. The button will turn to , which indicates that

you will receive e-mails as they arrive.

When the button is in the state, you need to manually

retrieve your e-mails.

Note The option you set here will override the options you have set in ActiveSync.

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HTC Shadow PHOE100 User Manual Page 122