User GuideHTC Snap™www.sprint.com© 2009 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners.
2 1A. Setting Up ServiceSection 1ASetting Up Service⽧ Setting Up Your Phone (page 2)⽧ Activating Your Phone (page 4) ⽧ Setting Up Your Voicemail (page
92 3A. Sprint Service: The BasicsUsing Call GuardYour phone has two ways of alerting you when you are roaming off the Nationwide Sprint Network: the o
3B. Web and Data Services 93Web and DataSection 3BWeb and Data Services⽧ Getting Started With Data Services (page 93)⽧ Connecting to the Internet (pag
94 3B. Web and Data ServicesFinding Your User NameIf you aren’t sure what your user name is, you can easily find it on your device.䊳 Press Start (left
3B. Web and Data Services 95Web and DataData Connection Status IconsYour device displays the current status of your data connection through status ico
96 3B. Web and Data Services2. In Description, enter a name for the connection.3. In Connects to, select The Internet.4. Enter the appropriate informa
3B. Web and Data Services 97Web and DataNavigating the WebTo search, browse, and navigate the Web on your device, use Internet Explorer Mobile.Using I
98 3B. Web and Data Services䡲 Tools. Additional options you will find in this submenu include:● Send Link. Allows you to send the current Web address
3B. Web and Data Services 99Web and Data5. Choose what information you want to sync online with your device. 䡲 If you select Store Windows Live contac
100 3B. Web and Data ServicesIf you chose to display Windows Live services from the Home panel when you were setting up Windows Live, you will see the
3B. Web and Data Services 101Web and DataTo sign in and out:1. Press Sign in (left softkey) on the Messenger screen.2. If this is your first time to s
1A. Setting Up Service 3Setting Up Service2. Insert the battery.䡲 Align the battery’s exposed copper contacts with the battery connectors inside the b
102 3B. Web and Data Services7. To end a conversation with the current contact, press Menu (right softkey) > End conversation.8. To end all active
3B. Web and Data Services 103Web and DataGoogle MobileGoogle Mobile provides a convenient toolbar application to search for information, access Google
104 3B. Web and Data ServicesUsing Google MobileEnter a search query in the text box and press Search (left softkey) to open the Web browser and view
3B. Web and Data Services 105Web and DataSprint Software StoreThe Sprint Software Store provides links to download applications, games, ringer, themes
106 3B. Web and Data Services4. The channel list appears. 1.Channel List. Shows the list of available channels.2.Cancel. Press to cancel the channel u
3B. Web and Data Services 107Web and DataViewing and Organizing HeadlinesSelect a channel in the channel list to display the headlines for that channe
108 3B. Web and Data ServicesTo change view options:䊳 In the news summary screen, press Menu (right softkey) to change the text size or fit the text t
3B. Web and Data Services 109Web and DataUsing Remote Desktop MobileRemote Desktop Mobile lets you access your computer remotely from your device and
110 3B. Web and Data ServicesAccessing Sprint Instant MessagingThe Sprint Instant Messaging application provides you with access to popular instant me
3B. Web and Data Services 111Web and DataUsing Inner CircleInner Circle™ enables you to group your most important contacts together in one location an
4 1A. Setting Up ServiceActivating Your Phone䢇 If you purchased your phone at a Sprint Store, your phone should be activated and ready to use.䢇 If you
112 3B. Web and Data ServicesTo add non-contact members to the Inner Circle1. In the Inner Circle - Add screen, press Menu (right softkey) > New.2.
3B. Web and Data Services 113Web and DataEmail MessagingTypes of Email AccountsYou can set up the following types of email accounts on your device:䢇 O
114 3B. Web and Data ServicesSetting Up an Internet Email AccountSet up a POP3 or IMAP4 email account on your device if you have an email account from
3B. Web and Data Services 115Web and DataSetting Up a Custom Domain EmailWhen you are using an email domain name that is hosted by a different email p
116 3B. Web and Data ServicesTo send an email message to a favorite contact:1. From the Home panel, press Contacts (right softkey).2. Select a contact
3B. Web and Data Services 117Web and DataViewing and Replying to MessagesTo download a complete email message:By default, each email received in the i
118 3B. Web and Data ServicesSynchronizing EmailSynchronizing email message ensures that new email messages are downloaded to the phone Inbox folder,
3B. Web and Data Services 119Web and DataWorking With Company Email and Meeting AppointmentsTo keep up-to-date with your company email and meeting sch
120 3B. Web and Data ServicesStarting SynchronizationBefore you start synchronizing with the Exchange Server, make sure your device has been set up wi
3B. Web and Data Services 121Web and DataScheduled SynchronizationIf you do not want to use Direct Push, you can set a regular schedule for synchroniz
1A. Setting Up Service 5Setting Up ServiceSetting Up Your VoicemailAll unanswered calls to your phone are automatically transferred to your voicemail,
122 3B. Web and Data ServicesFlagging Your MessagesFlags serve as a reminder for you to follow up on important issues or requests contained in email m
3B. Web and Data Services 123Web and DataManaging Meeting RequestsWhen you schedule and send meeting requests from your device, you can invite attende
124 3B. Web and Data ServicesFinding Contacts in the Company DirectoryIn addition to having contacts on your device, you can access contact informatio
3C. Entertainment: TV and Music 125TV and M usicSection 3CEntertainment: TV and Music⽧ TV (page 125)⽧ NASCAR Sprint Cup Mobile (page 127)⽧ NFL Mobile
126 3C. Entertainment: TV and Music5. If applicable, select a clip and press OK (left softkey) to view the program. The clip will automatically load a
3C. Entertainment: TV and Music 127TV and M usicNASCAR Sprint Cup MobileNASCAR Sprint Cup MobileSm keeps all NASCAR related information in one conveni
128 3C. Entertainment: TV and MusicView modeThe Home screen looks different on race days versus non-race days below the Driver Banner. Radio button an
3C. Entertainment: TV and Music 129TV and M usicNewsKeep up on current driver and racing news as well editorial and recent race photos.Stats & Sch
130 3C. Entertainment: TV and MusicNFL Mobile LiveNFL Mobile Live keeps you up to date on all NFL games and information while you are on the go. Using
3C. Entertainment: TV and Music 131TV and M usicTo change screens1. Press MENU (right softkey) and press the navigation key left or right.2. Press the
6 1A. Setting Up ServiceGetting HelpManaging Your AccountOnline: www.sprint.comYou can go online to:䢇 Access your account information.䢇 Check your min
132 3C. Entertainment: TV and MusicNews & PhotosThe News & Photos section presents a large number of League news articles, feature articles, a
3C. Entertainment: TV and Music 133TV and M usicMusic: Sprint Music StoreThe Sprint Music Store enables you to purchase and download digital music fil
134 3C. Entertainment: TV and MusicPlaying Music䊳 Use Windows Media player to play the song that you purchased and downloaded to your device. Press St
3C. Entertainment: TV and Music 135TV and M usicYouTubeYouTube™ lets you browse, search, and watch video clips from the YouTube server. This section s
136 3C. Entertainment: TV and MusicTo add a new program channel into the Program Guide list:1. On the YouTube screen, scroll to .2. Press Search (lef
3C. Entertainment: TV and Music 137TV and M usicTo delete a program channel from the Program Guide list:You can only delete program channels that you
138 3C. Entertainment: TV and MusicBookmarksYou can save frequently viewed videos to Bookmarks for quick access. To add a video into Bookmarks:䊳 After
3C. Entertainment: TV and Music 139TV and M usicStreaming MediaStreaming Media lets you stream live broadcasts or on-demand media content from the Web
140 3C. Entertainment: TV and Music3. Enter the URL for the website (rtsp://) and the file name.4. Press Go (left softkey).5. Streaming Media then sta
3D. GPS Navigation 141GPS NavigationSection 3DGPS Navigation⽧ Guidelines and Preparation for Using GPS (page 141)⽧ Downloading Satellite Data via Quic
1A. Setting Up Service 7Setting Up ServiceSprint Operator ServicesSprint Operator Services provides assistance when placing collect calls or when plac
142 3D. GPS NavigationDownloading Satellite Data via QuickGPSBefore you start using your device for GPS navigation, open the QuickGPS program first to
3D. GPS Navigation 143GPS NavigationUsing Sprint NavigationSprint Navigation™ utilizes GPS positioning technology and access to Sprint’s wireless data
144 3D. GPS NavigationUsing Sprint NavigationThe Main MenuAfter logging into Sprint Navigation, you will be taken to the application’s Main menu.䢇 Dri
3D. GPS Navigation 145GPS Navigation4. Sprint Navigation checks to see if the address you entered can be found. Sprint Navigation prompts you to modif
To find a location1. Specify first where the location is near. You can select from the list of cities.You can also select Choose a new location to ent
Section 4Safety, Regulatory, andWarranty Information
148 4A. Important Safety InformationSection 4AImportant Safety Information⽧ Safety Precautions (page 148)⽧ General Precautions (page 151)⽧ Additional
4A. Important Safety Information 149Important Safety Information 䢇Take extra precautions:䡲 Keep the battery or device dry and away from water or any l
150 4A. Important Safety InformationRoad SafetyVehicle drivers in motion are not permitted to use telephony services with handheld devices, except in
4A. Important Safety Information 151Important Safety InformationGeneral Precautions䢇 Avoid applying excessive pressure to the device. Do not apply exc
152 4A. Important Safety InformationAdditional Safety InformationWhen DrivingDo Not Use the PC Functions of Your Device While Driving or WalkingNever
4A. Important Safety Information 153Important Safety InformationWhen Using Your Device Near Other Electronic DevicesYour wireless handheld portable de
154 4A. Important Safety InformationTurn Off Your Device in Dangerous AreasBlasting AreasTo avoid interfering with blasting operations, turn your devi
4A. Important Safety Information 155Important Safety InformationBattery SafetyYour device uses a removable and rechargeable lithium ion battery. Pleas
156 4A. Important Safety InformationNever allow any liquids or water to spill on an AC phone charger when it is connected to an AC power source.Always
4B. Regulatory Notices 157Regulatory NoticesSection 4BRegulatory Notices⽧ Regulatory Agency Identifications (page 157)⽧ Federal Communication Commissi
158 4B. Regulatory NoticesThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device ma
4B. Regulatory Notices 159Regulatory NoticesIn the above example, if a hearing aid meets the M2 level rating and the wireless phone meets the M3 level
160 4B. Regulatory Notices* In the U.S. and Canada, the SAR limit for mobile phones used by the public is 1.6 Watts/kg (W/kg) averaged over one gram o
4B. Regulatory Notices 161Regulatory NoticesWEEE NoticeThe Directive on Waste Electrical and Electronic Equipment (WEEE), which entered into force as
Section 2Your Device
162 4C. Warranty and Other NoticesSection 4CWarranty and Other Notices⽧ Manufacturer’s Warranty (page 162)⽧ Privacy Restrictions (page 164)⽧ Weather D
4C. Warranty and Other Notices 163Warranty and Other NoticesWhen sending your wireless device to HTC Corporation for repair or service, please note th
164 4C. Warranty and Other NoticesPrivacy RestrictionsSome countries require full disclosure of recorded telephone conversations, and stipulate that y
4C. Warranty and Other Notices 165Warranty and Other NoticesCopyright and Trademark Information© 2009 Sprint. Sprint and the logo are trademarks of Sp
Index 167IndexIndexAA2DP 60About 66Account Passwords 5Activating Your Phone 4ActiveSync 75, 77, 78Adding and Removing Programs 71Adobe Reader LE 41Air
168 IndexMessages Panel 31Missed Call/Voicemail Panel 31Settings 34Weather Panel 32IIMAP4 114Inner Circle 111Inserting a microSD Card 62Instant Messag
Index 169IndexSprint Navigation 143Sprint Operator Services 7Sprint Software Store 105Sprint TV 125Start Menu 19Status Icons 18Streaming Media 139Swit
10 2A. Device BasicsSection 2ADevice Basics⽧ Your Device (page 11)⽧ Accessories (page 14)⽧ Features of Your Phone (page 14)⽧ Turning Your Device On an
2A. Device Basics 11Device BasicsYour DeviceFront Panel1. Earpiece. Hear the caller and automated prompts.2.Left Softkey. Press to perform the command
ConsejoPara encontrar esta guía para usuarios en español, por favor visita a www.sprint.com y haz clic en Support > Phones & Devices.To find th
12 2A. Device Basics11. Inner Circle™ 䡲 Press to open the Inner Circle where you can send and receive email messages to selected contacts. (See “Using
2A. Device Basics 13Device BasicsLeft, Rear, and Bottom Panels 18. Volume Up Button. Press this button to increase the volume.19.Volume Down Button. P
14 2A. Device BasicsAccessoriesThe product package includes the following items and accessories:䢇 AC phone charger䢇 USB sync cable䢇 Mini-USB stereo he
2A. Device Basics 15Device BasicsTurning Your Device On and OffTurning the Power On䊳 Press and hold .Turning the Power Off1. Press and hold for abo
16 2A. Device BasicsInstalling and Removing the BatteryAlways turn off your phone before installing or replacing the battery. You also need to remove
2A. Device Basics 17Device BasicsBattery Saving TipsHow long your battery power lasts depends on the battery type and how you use your phone. Try the
18 2A. Device BasicsStatus IconsThe following are some of the status icons that you may see on the phone.New text message Speakerphone onNew email mes
2A. Device Basics 19Device BasicsStart MenuThe Start menu, which can be opened from the lower left corner of the screen, gives you access to all the p
20 2A. Device BasicsQuick ListThe Quick List offers convenient access to a list of functions, such as locking your phone and keypad, opening Comm Mana
2A. Device Basics 21Device BasicsEntering TextYou can enter text, numbers, and symbols using the QWERTY keyboard. When you select a field that require
Table of ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iSe
22 2A. Device BasicsWhile typing, words will appear in a menu on the screen. Use the navigation key up or down to choose the word you want to insert,
2A. Device Basics 23Device BasicsUsing Numeric modeIf a text box permits a numeric entry only, such as a phone number, the input mode automatically de
24 2A. Device BasicsDisplaying Your Phone Number1. Press the Talk key to display the Phone screen.2. Press Menu (right softkey) > My Phone Number.
2A. Device Basics 25Device BasicsMaking a Call from Contacts1. From the Home panel, press Contacts (right softkey) to open the Contacts screen.2. Sele
26 2A. Device BasicsAccepting an Incoming CallTo answer the call:䊳 Press the Talk key.To mute the ringing sound without rejecting the call:䊳 Press Si
2A. Device Basics 27Device BasicsEnding a Call䊳 When a call is in progress press the End/Power key to hang up.Checking Missed CallsMissed Call Notific
28 2A. Device BasicsTo make a call from Call History1. Press the navigation key up or down to select the number or contact name in the Call History th
2A. Device Basics 29Device BasicsTo make a call or launch a program using Speed DialIf you have assigned a speed dial (for example, the second locatio
30 2B. HTC HomeSection 2BHTC Home⽧ Using HTC Home (page 30)⽧ Home (page 30)⽧ Missed Call/Voicemail (page 31)⽧ Appointments (page 31)⽧ Messages (page 3
2B. HTC Home 31HTC HomeMissed Call/Voicemail Displays your missed calls and voicemail messages. Press Call History (right softkey) to view all incomin
Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
32 2B. HTC HomeEmailView snippets of your unread email messages or create a new email message. Press the Enter key to open the full email message or c
2B. HTC Home 33HTC HomeTo view the weather forecast for the next five days䊳 To see the weather information for the next five days of the week, press t
34 2B. HTC HomeGetting StartedPress the navigation key right or left to go through the available tutorials to learn basic features and settings of you
2C. Contacts, Calendar, and Tools 35Contacts, Calendar, and ToolsSection 2CContacts, Calendar, and Tools⽧ Contacts (page 35)⽧ Calendar (page 37)⽧ Task
36 2C. Contacts, Calendar, and ToolsManaging ContactsTo view and edit contact information:1. From the Home panel, press Contacts (right softkey).2. Se
2C. Contacts, Calendar, and Tools 37Contacts, Calendar, and ToolsCalendarUse Calendar to schedule appointments, including meetings and other events. I
38 2C. Contacts, Calendar, and ToolsViewing AppointmentsYou can view your schedule in three different views: Month, Week, and Agenda.To view your sche
2C. Contacts, Calendar, and Tools 39Contacts, Calendar, and ToolsTasksUse Tasks to keep track of things you need to do. A task can occur once or repea
40 2C. Contacts, Calendar, and ToolsTo mark a task as completed1. From the Home panel, press Start (left softkey) > All Programs (left softkey) >
2C. Contacts, Calendar, and Tools 41Contacts, Calendar, and ToolsAdobe Reader LE Adobe® Reader® LE lets you view Portable Document Format (PDF) files.
Section 3: Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 813A. Sprint Service: The Basics .
42 2C. Contacts, Calendar, and ToolsAutomatic Speech Recognition (ASR)Your phone’s built-in ASR lets you make phone calls, open programs, play back mu
2C. Contacts, Calendar, and Tools 43Contacts, Calendar, and ToolsTo request for date and time:1. Press and hold the Talk key until the microphone ico
44 2D. Camera and MultimediaSection 2DCamera and Multimedia⽧ Taking Photos and Videos (page 44)⽧ Viewing Photos and Videos (page 50)⽧ Using Windows Me
2D. Camera and Multimedia 45Camera/MultimediaSupported File FormatsUsing the available capture modes, the camera in your phone captures files in the f
46 2D. Camera and Multimedia5. Remaining information indicator. In Photo, Contacts Picture, Picture Theme, and Panorama modes, this shows the remainin
2D. Camera and Multimedia 47Camera/MultimediaThe Review ScreenAfter capturing a photo or video, you will be presented with options that you can do wit
48 2D. Camera and MultimediaCustomizing Camera Advanced settingsPress Options (right softkey) on the camera screen to open the camera Advanced setting
2D. Camera and Multimedia 49Camera/MultimediaReview DurationSet a time length for displaying the captured image or video on the Review screen before a
50 2D. Camera and MultimediaViewing Photos and VideosAlbum offers a host of features that let you view your images as a slideshow, use images as conta
2D. Camera and Multimedia 51Camera/MultimediaTo set an image as the Home screen wallpaper:1. On the main Album screen, select the image you want to se
4B. Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157Regulatory
52 2D. Camera and MultimediaUsing Windows Media Player MobileWindows Media® Player Mobile for Smartphones plays digital audio and video files that are
2D. Camera and Multimedia 53Camera/MultimediaAbout the ControlsWindows Media Player Mobile has three primary screens:䢇 Playback screen. The screen tha
54 2D. Camera and MultimediaSynchronizing Video and Audio FilesUse the latest version of Windows Media Player on your computer to synchronize digital
2D. Camera and Multimedia 55Camera/MultimediaPlaying MediaUse the Library to find and play songs, videos, and playlists that are stored on your phone
56 2D. Camera and MultimediaUsing Audio BoosterAudio Booster optimizes sound for a better listening experience. It provides preset moods, such as hip-
2D. Camera and Multimedia 57Camera/MultimediaUsing MP3 TrimmerUse MP3 Trimmer to trim MP3 files. You can choose to save a trimmed file as a new file o
58 2E. BluetoothSection 2EBluetooth⽧ Using Bluetooth (page 58)⽧ Printing Files via Bluetooth (page 61)Your phone features built-in Bluetooth technolog
2E. Bluetooth 59BluetoothTurning Off Bluetooth Visibility After a Certain Period of TimeYou can automatically turn off Bluetooth visibility after a sp
60 2E. BluetoothConnecting a Bluetooth Hands-free or Stereo HeadsetFor hands-free phone conversations, you can use a Bluetooth hands-free headset such
2E. Bluetooth 61Bluetooth8. On your phone, select an item to beam. The item can be an a task, a contact card, or a file.9. To beam a contact, press Me
iIntroductionThis User Guide introduces you to Sprint® service and all the features of your new phone. It’s divided into four sections:⽧ Section 1: Ge
62 2F. microSD CardSection 2FmicroSD Card⽧ Using a microSD Card on Your Phone (page 62)⽧ Managing the microSD Card (page 63)⽧ Using Your Device as a U
2F. microSD Card 63microSD CardManaging the microSD CardCopying files to the microSD card:1. Press Start > All Programs > File Explorer and navi
64 2F. microSD CardUsing Your Device as a USB DriveYou can use an installed microSD card as a USB flash drive, allowing you to take pictures, music, d
2G. Managing Your Device 65Managing Your DeviceSection 2GManaging Your Device⽧ Copying and Managing Files (page 65)⽧ Changing Basic Settings (page 66)
66 2G. Managing Your DeviceChanging Basic SettingsDate and TimeTo set the date and time:1. From the Home panel, press the Enter key.2. Select Date and
2G. Managing Your Device 67Managing Your DeviceRinger SettingsTo change the ring type and ring tone :1. From the Home panel, scroll down to the Settin
68 2G. Managing Your DeviceTo edit a profile1. From the Home panel, scroll to the Settings item and then press the Enter key (option should be Profile
2G. Managing Your Device 69Managing Your DeviceThe following are some of the phone services that you can configure for your phone:For more information
70 2G. Managing Your DeviceUsing Task ManagerTask Manager allows you to view or stop the programs currently running on your phone.To close running pro
2G. Managing Your Device 71Managing Your DeviceTo encrypt files on the microSD card䊳 Press Start (left softkey) > All Programs (left softkey) >
72 2G. Managing Your DeviceResetting Your DeviceRestarting Your PhoneRestart your phone when a program is not performing properly or the phone is not
2G. Managing Your Device 73Managing Your DeviceTo check for updates:1. From the Home panel, press Start (left softkey) > All Programs (left softkey
74 2H. Synchronizing With Your ComputerSection 2HSynchronizing With Your Computer⽧ About Synchronization (page 74)⽧ Ways to Synchronize (page 74)⽧ Set
2H. Synchronizing With Your Computer 75SynchronizingSetting Up ActiveSync on Windows XPThe Getting Started CD that comes with your phone contains Micr
76 2H. Synchronizing With Your Computer4. Select the items you want to synchronize, and then click Next.5. Enter a phone name, and then click Set Up.W
2H. Synchronizing With Your Computer 77SynchronizingWithin Windows Mobile Device Center, you can do the following:䢇 Click Mobile Device Settings to ch
78 2H. Synchronizing With Your ComputerSpecifying What Information Is SynchronizedYou can change the information types and the amount of information t
2H. Synchronizing With Your Computer 79SynchronizingSynchronizing Music and VideoIf you want to carry your music or other digital media along with you
Section 3Sprint Service
Section 1Getting Started
82 3A. Sprint Service: The BasicsSection 3ASprint Service: The Basics⽧ Voicemail (page 82)⽧ Text Messaging (SMS) (page 85)⽧ Video and Picture Messagin
3A. Sprint Service: The Basics 83Sprint ServiceRetrieving Your Voicemail MessagesYou can listen to voice messages directly from your device or from an
84 3A. Sprint Service: The BasicsUsing Expert ModeUsing the Expert Mode setting for your personal voicemail box helps you navigate through the voicema
3A. Sprint Service: The Basics 85Sprint ServiceText Messaging (SMS) With SMS Text Messaging, you can send and receive instant text messages between yo
86 3A. Sprint Service: The BasicsFrom the Messaging Screen1. From the Home panel, press Start (left softkey) > All Programs (left softkey) > Mes
3A. Sprint Service: The Basics 87Sprint ServiceManaging Threaded Text MessagesText messages that are sent to and received from a contact (or number) a
88 3A. Sprint Service: The BasicsVideo and Picture Messaging (MMS)Creating and sending Multimedia Message Service (MMS) messages to your friends and f
3A. Sprint Service: The Basics 89Sprint ServiceView and reply to MMS messagesTo view an MMS messageYou can view MMS messages in several ways.䢇 When yo
90 3A. Sprint Service: The BasicsMaking a Three-Way CallWith Three-Way Calling, you can talk to two people at the same time. When using this feature,
3A. Sprint Service: The Basics 91Sprint ServiceRoaming on Other Digital NetworksWhen you are roaming on digital networks, your call quality and securi
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