HTC Hero User Manual download pdf (Page 85)

3A. Sprint Service: The Basics 75

Sprint Service: The Basics

Retrieving Your Voicemail Messages

You can review your messages directly from your wireless device or from any other touch-tone phone. To

dial from your wireless device, either speed dial your voicemail or use the menu keys.

Using One-Touch Message Access

䊳 From the Home screen, tap , and then press and hold .

Using Another Phone to Access Messages

1. Dial your wireless phone number.

2. When your voicemail answers, tap .

3. Enter your passcode.

Clearing the Message Icon

Your device may temporarily continue to display the message icon after you have checked your voice and

text messages.

䊳 Open the Notifications panel (see “Notifications Panel” on page 8) and tap Clear notifications.

Voicemail Key Guide

Here’s a quick guide to your keypad functions while listening to voicemail messages.

Date/Time Send Reply Advance

Replay Rewind Forward

Erase Return Call Save

Cancel Help Skip

Note

When you are roaming off the Nationwide Sprint Network, you may not receive notification of new voicemail

messages. Sprint recommends that you periodically check your voicemail by dialing 1 + area code + your

wireless phone number. When your voicemail answers, press and enter your passcode. Roaming rates

apply when you access voicemail while roaming off the Nationwide Sprint Network.

Your device accepts messages even when it is turned off. However, your device notifies you of new messages

only when it is turned on and you are in a Sprint service area.

Tip

When you call into voicemail, you first hear the header information (date, time, and sender information) for the

message. To skip directly to the message, tap during the header.

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HTC Hero User Manual Page 85