HTC Hero User Manual Page 12

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2 1A. Setting Up Service
5
Setting Up Your Device (page 2)
Activating Your Device (page 2)
Setting Up Your Voicemail (page 3)
Sprint Account Passwords (page 3)
Getting Help (page 4)
Setting Up Your Device
1. Install the battery:
Push the back cover up with your thumb until it disengages from the device and then slide it up to
remove.
Align the battery’s exposed copper contacts with the battery connectors inside the battery
compartment.
Insert the contact side of the battery first then gently push the battery into place.
Replace the back cover.
2. Press to turn the device on.
If your device is activated, it will turn on, search for Sprint service, and enter standby mode.
If your device is not yet activated, see “Activating Your Device” on page 2 for more information.
3. Make your first call.
Tap .
Use the onscreen keypad to enter a phone number.
Tap .
Activating Your Device
If you purchased your device at a Sprint Store, it is probably activated and ready to use.
If you received your device in the mail and it is for a new Sprint account or a new line of service, it is designed to
activate automatically. To confirm your activation, make a phone call.
If you received your device in the mail and you are activating a new device for an existing number on your account, you
will need to go online to activate your new device.
From your computer’s Web browser, go to www.sprint.com/activate and complete the onscreen
instructions to activate your device.
When you have finished, make a phone call to confirm your activation. If your device is still not activated or
you do not have access to the Internet, contact Sprint Customer Service at
1-888-211-4727 for assistance.
1A. Setting Up Service
Note
Your device’s battery should have enough charge for your device to turn on and find a signal, set up your
voicemail, and make a call. You should fully charge your battery as soon as possible. See “Charging the Battery
on page 12 for details.
When you turn on your device for the first time, you will be given options to let you quickly set up various
accounts, such as Google™ account, Facebook™, Flickr®, Twitter™, Microsoft® Exchange ActiveSync, and other
email accounts. We recommend that you skip these.
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