HTC Hero User Manual

User GuideHTC Hero™www.sprint.com© 2009 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners.

90 3B. Web and Data ServicesThe Browser MenuAlthough the home page offers a broad and convenient array of sites and services for you to browse, not al

3B. Web and Data Services 91Web and Data Services3. Enter the Email address and Password for the email account and then tap Next. 4. Enter the Account

92 3B. Web and Data ServicesComposing and sending email1. Press and tap > Mail. 2. On the email account Inbox, press and tap Compose.3. Enter

3B. Web and Data Services 93Web and Data Services3. Inbox. Displays messages as individual items.4.Attachments. Displays all email messages with attac

94 3B. Web and Data ServicesDeleting an email account1. Press and tap > Mail. 2. Switch to the email account you want to delete.3. Press and

3B. Web and Data Services 95Web and Data Services3. Enter the email subject and compose your message.4. After composing your email, tap Send.To add a

96 3B. Web and Data ServicesTo search for email messages:You can search for a specific email message by sender, word in a subject, or label.1. In the

3B. Web and Data Services 97Web and Data Services䢇 More > 䡲 Back to Inbox to return to your Inbox.䡲 Mute to mute the entire conversation. 䡲 Report

98 3B. Web and Data ServicesGoogle TalkGoogle Talk is Google’s instant messaging program. It lets you communicate with other people that also use Goog

3B. Web and Data Services 99Web and Data ServicesTo start a chat:1. Tap a friend in the Friends list.– or –Navigate to a friend using the trackball an

Section 1Getting Started

100 3B. Web and Data ServicesTo pin a friend:You can pin a friend to make sure that friend always appears in your Most popular friends list.1. In the

3B. Web and Data Services 101Web and Data ServicesTo sign in automatically:You can sign in to your Google Talk account automatically every time you tu

102 3B. Web and Data ServicesGetting helpIf you ever need help or have questions about Android Market, press and tap Help. The browser will take you

3B. Web and Data Services 103Web and Data Services 4. To check the progress of the download, open the Notifications panel. Most applications are insta

104 3B. Web and Data Services4. In the survey form, select the answer that best matches your reason, and tap OK. Managing ApplicationsFrom the Android

3B. Web and Data Services 105Web and Data ServicesSending a Tweet1. On the All Tweets tab, tap the “What are you doing?” text box. 2. Enter your tw

106 3B. Web and Data ServicesStocksStocks lets you to add, view, and analyze stocks and stock market movements using updated financial information. Op

3B. Web and Data Services 107Web and Data ServicesWeatherWeather lets you view the current weather as well as weather information for the next four da

108 3B. Web and Data ServicesMobile Network Sharing Your device’s data capabilities enable you to use its high-speed data connection as a modem for y

3C. Entertainment: TV and Music 109Entertainment: TV and Music⽧ TV (page 109)⽧ Music - Amazon MP3 (page 111)⽧ Streaming Music (page 111)⽧ YouTube (pag

2 1A. Setting Up Service5⽧ Setting Up Your Device (page 2)⽧ Activating Your Device (page 2)⽧ Setting Up Your Voicemail (page 3) ⽧ Sprint Account Passw

110 3C. Entertainment: TV and MusicTV FAQs1. Will I know if I’m receiving an incoming call while I’m viewing or listening to a media clip? No. All inc

3C. Entertainment: TV and Music 111Entertainment: TV and MusicMusic - Amazon MP3 Amazon MP3 provides you with one-touch access to digital music from w

112 3C. Entertainment: TV and MusicYouTubeYouTube is an online video streaming service that allows you to view videos that have been uploaded by YouTu

3C. Entertainment: TV and Music 113Entertainment: TV and MusicSharing VideosYou can share a video by sending its link to your contacts.1. While viewin

114 3C. Entertainment: TV and Music3. A message is then displayed, confirming whether to add your favorite NASCAR driver to your My Drivers list. Tap

3C. Entertainment: TV and Music 115Entertainment: TV and MusicMenu Bar IconsIcon DescriptionHome Returns you to the NASCAR Home screen.My DriverDispla

116 3C. Entertainment: TV and MusicNFL Mobile LiveNFL Mobile Live keeps you up to date on all NFL (National Football League) games and information whi

3C. Entertainment: TV and Music 117Entertainment: TV and MusicMenu Bar IconsIcon DescriptionNFL Central Returns you to the NFL Central screen. NFL Net

118 3D. GPS Navigation⽧ GPS Services (page 118)⽧ Sprint Navigation (page 118)⽧ Google Maps (page 119)⽧ Google Latitude (page 121)⽧ Footprints (page 12

3D. GPS Navigation 119GPS NavigationGoogle MapsGoogle Maps lets you track your current location, view real-time traffic situations, and receive detail

1A. Setting Up Service 3Setting Up ServiceSetting Up Your VoicemailYour device automatically transfers all unanswered calls to your voicemail, even if

120 3D. GPS Navigation3. Tap . The search results are displayed on the map. 4. Tap the callout to show the Address, Details (if available), and Re

3D. GPS Navigation 121GPS NavigationGetting DirectionsUse Google Maps to get detailed directions to your destination.1. While viewing a map in any mod

122 3D. GPS NavigationTo open Latitude after joining:䊳 While viewing a map in any mode, press and then tap Latitude.Sharing Your LocationsAfter you

3D. GPS Navigation 123GPS NavigationList view To show a list of your friends, in Google Maps, press and then tap Latitude. To see a friend’s profile

124 3D. GPS Navigation● Detect your location: Let Latitude automatically detect and update your location as you move around. The update frequency is d

3D. GPS Navigation 125GPS Navigation3. Tap the Footprint you want to revisit. Editing or Deleting a FootprintOn a category screen, press and hold the

Section 4Safety and Warranty Information

128 4A. Important Safety Information⽧ Important Health Information and Safety Precautions (page 128)⽧ General Precautions (page 131)⽧ Additional Safet

4A. Important Safety Information 129Important Safety Information 䢇Take extra precautions:䡲 Keep the battery or device dry and away from wat

4 1A. Setting Up ServiceGetting HelpManaging Your AccountOnline: www.sprint.com䢇 Access your account information.䢇 Check your minutes used (depending

130 4A. Important Safety InformationPrevention of Hearing LossCAUTION: Permanent hearing loss may occur if earphones or headphones are used at high vo

4A. Important Safety Information 131Important Safety InformationGeneral Precautions䢇 Avoid applying excessive pressure to the device. Do not apply exc

132 4A. Important Safety Information䢇 Avoid unstable mounting. Do not place the product with an unstable base.䢇 Use product with approved equipment. T

4A. Important Safety Information 133Important Safety InformationWhen Using Your Device Near Other Electronic DevicesYour wireless handheld portable de

134 4A. Important Safety InformationPotentially Explosive AtmospheresTurn your device OFF when in any area with a potentially explosive atmosphere and

4A. Important Safety Information 135Important Safety InformationBattery SafetyYour device uses a removable and rechargeable lithium ion battery. Pleas

136 4A. Important Safety InformationNever allow any liquids or water to spill on an AC phone charger when it is connected to an AC power source.Always

4B. Regulatory Notices 137Regulatory Notices⽧ Regulatory Agency Identifications (page 137)⽧ Federal Communication Commission Interference Statement (p

138 4B. Regulatory NoticesSAR Information1.13 W/KG @ 1g (HEAD)0.711 W/KG @ 1g (BODY)THIS MODEL DEVICE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE

4B. Regulatory Notices 139Regulatory NoticesTelecommunications & Internet Association (TIA) Safety InformationPacemakersThe Health Industry Manufa

Section 2Your Device

140 4C. Manufacturer’s Warranty⽧ Manufacturer’s Warranty (page 140)⽧ Privacy Restrictions (page 141)⽧ Weather Disclaimer (page 142)⽧ Warranty Disclaim

4C. Manufacturer’s Warranty 141Manufacturer’s Warranty(f) Product damaged from external causes such as fire, flooding, dirt, sand, weather conditions,

142 4C. Manufacturer’s WarrantyWeather DisclaimerTHE WEATHER INFORMATION, DATA AND DOCUMENTATION ARE PROVIDED “AS IS” AND WITHOUT WARRANTY OR TECHNICA

4D. Copyright, Trademark, and Proprietary Notices 143Copyright, Trademark, and Proprietary Notices© 2009 Sprint. Sprint and the logo are trademarks of

144 IndexIndexNumerics3-Way Call 81AActivation 2Airplane Mode 30Alarm Clock 51Albums 62Amazon MP3 111Android Market 101Answering Calls 14Automatic Spe

Index 145IndexNNASCAR Sprint Cup Mobile 113Navigation, GPS 118NFL Mobile Live 116Notifications Panel 8OOnscreen Keyboard 17Compact QWERTY 18Phone keyp

62A. Device Basics⽧ Your Device (page 6)⽧ Viewing the Display Screen (page 7)⽧ Turning Your Device On and Off (page 10)⽧ Battery and Charger (page 11)

2A. Device Basics 7Device Basics4. Display Screen displays all the information needed to operate your device, such as the call status, the People list

82A. Device Basics Notifications PanelNotification icons report the arrival of new messages, calendar events, alarms being set and ongoing settings

2A. Device Basics 9Device BasicsTo open the Notifications panel:When a new notification icon displays in the status bar, press and hold the status bar

ConsejoPara encontrar esta guía para usuarios en español, por favor visita a www.sprint.com y haz clic en Support > Phones & Devices.To find th

10 2A. Device BasicsTurning Your Device On and OffTurning Your Device On䊳 Press .Turning Your Device Off1. Press and hold for about two seconds.2. O

2A. Device Basics 11Device BasicsBattery and ChargerSprint-approved or HTC-approved batteries and accessories can be found at Sprint Stores or through

12 2A. Device BasicsCharging the BatteryKeeping track of your battery’s charge is important. If your battery level becomes too low, your device automa

2A. Device Basics 13Device BasicsPinchThe device screen supports multi-touch. For some applications, like Albums or the browser, you can “pinch” the s

14 2A. Device BasicsCalling a speed dial numberTo call a stored speed dial number, press and hold a number button. For information on setting up speed

2A. Device Basics 15Device BasicsMissed Call NotificationWhen you do not answer an incoming call, you will see the missed call icon in the status ba

16 2A. Device BasicsEnd-of-Call OptionsAfter you receive a call from or make a call to a phone number that is not in your People list, you can choose

2A. Device Basics 17Device BasicsEntering TextUsing the Onscreen KeyboardWhen you start a program or select a box that requires text or numbers, the o

18 2A. Device Basics4. Tap to open a menu where you can change the keyboard layout and open the Touch Input Settings. (See “Adjusting Touch Input Set

2A. Device Basics 19Device BasicsTo enter text using Compact QWERTY:1. From a program that accepts text input, tap > Keyboard types > Compact

Table of ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iYo

20 2A. Device BasicsTo enter text using Phone Keypad:1. From a program that accepts text input, tap > Keyboard types > Phone Keypad.2. Start t

2A. Device Basics 21Device BasicsText InputQWERTY䡲 Prediction: Enable the word prediction feature. 䡲 Spell correction: Correct typographical errors by

22 2A. Device BasicsExtended Home ScreenThe Home screen extends beyond the screen width to provide more space for adding icons, widgets, and more. Pre

2A. Device Basics 23Device BasicsYour default Home screen looks like this: Customize your Home screen by adding application shortcuts and widgets.

24 2A. Device BasicsTo create a folder and add items to it:You can create folders on the Home screen to hold application icons or shortcuts.1. Press

2B. Settings 25Settings⽧ Personalization Settings (page 25)⽧ Sound Settings (page 26)⽧ Display Settings (page 27)⽧ Location Settings (page 29)⽧ Messag

26 2B. SettingsSound SettingsPhone Ring ToneSelect a default ring tone for incoming calls.Selecting the default ring toneYour device provides a variet

2B. Settings 27SettingsSilence AllThe Silence All option allows you to mute all sounds without turning your device off.To activate Silence All:䊳 Press

28 2B. SettingsChanging the Display ScreenChoose what you see on the display screen while powering on or off and when in standby mode.1. Press >

2B. Settings 29SettingsRecalibrating the ScreenRecalibrate the screen if you feel that the screen orientation does not respond properly to the way you

2C. History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

30 2B. SettingsTo flash the screen when you receive a message:1. Press > and tap Settings > Sound & display > Notification flash. 2. Se

2B. Settings 31SettingsTTY Use With Sprint Service A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that a

32 2B. SettingsWhen you fail to draw the correct unlock pattern on the screen after five attempts, you will be prompted to wait for 30 seconds before

2B. Settings 33SettingsSocial Network SettingsLogging In or Out of Your Social Network AccountsQuickly log in or out from your Facebook, Flickr, or Tw

34 2B. SettingsSynchronizing Exchange ActiveSyncYou can synchronize your device with your company’s Microsoft Exchange Server to let you access your y

2B. Settings 35SettingsDate & Time SettingsSetting Local Date, Time Zone, and TimeBy default, your device automatically uses the network-provided

36 2C. History⽧ Viewing History (page 36)⽧ Making a Call From History (page 36)⽧ Saving a Number From History (page 36)⽧ Prepending a Number From Hist

2C. History 37History3. The phone number is automatically added to the Mobile box in the Number section. Enter the name and other contact information.

38 2D. People⽧ About People (page 38)⽧ Using the People Screen (page 38)⽧ Adding a New People Entry (page 40)⽧ Saving a Phone Number (page 40)⽧ Editin

2D. People 39People3. Groups lets you assign contacts to groups so you can easily send an SMS, MMS, or email message to a whole group. (For more infor

2I. Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71B

40 2D. PeopleAdding a New People Entry1. On the All tab, tap Add new contact.2. Select the Contact type, for example Phone or Google. This determines

2D. People 41PeopleSelecting a Ringer Type for an EntryAssign a ringer type to an entry in People so you can identify the caller by the ringer type. (

42 2D. PeopleAssigning Speed Dial NumbersYour device can store up to nine phone numbers in speed dial locations. (For details on how to make calls usi

2D. People 43PeopleUsing FavoritesOn the Favorites tab, add the people you interact with most frequently, so that you can always access them quickly.T

44 2D. PeopleSending an Email Message to All Contacts In a Group1. Press and tap People > Groups tab2. Press and hold a group and tap Send group

2D. People 45PeopleUsing Facebook and Flickr in PeopleIf your contacts have Facebook accounts, you can view their current status and upcoming events a

46 2D. PeopleUpdating your Facebook status1. On the All tab of the People screen, tap Me or [Your Name] > Facebook. 2. Enter your status in the “Wh

2E. Calendar and Tools 47Calendar and Tools⽧ Calendar (page 47)⽧ Calculator (page 50)⽧ World Clock (page 50)⽧ Quickoffice (page 51)⽧ PDF Viewer (page

48 2E. Calendar and ToolsEvent Alert MenuWhen your device is turned on and you have an event alarm scheduled, your device alerts you and displays the

2E. Calendar and Tools 49Calendar and ToolsAgenda view䊳 Swipe your finger up or down to view more events.Month view䢇 Swipe your finger up or down to g

Section 4: Safety and Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . 1274A. Important Safety Information . . . . . . . . .

50 2E. Calendar and Tools4. In the Delete confirmation box, tap OK.– or –If the calendar event is recurring, select This & future events or All ev

2E. Calendar and Tools 51Calendar and ToolsAlarm ClockYour device comes with a built-in alarm clock that has multiple alarm capabilities. 1. Press a

52 2E. Calendar and ToolsPDF ViewerUse PDF Viewer to view PDF files that you have copied to the device’s microSD card. Viewing a PDF file1. Press an

2E. Calendar and Tools 53Calendar and ToolsInstalling HTC Sync on Your ComputerYou can find the HTC Sync installer on the provided microSD card or you

54 2E. Calendar and Tools䢇 If you chose I want to start the synchronization manually or Do not synchronize automatic, manual start, follow this proced

2F. Voice Services 55Voice Services⽧ Automatic Speech Recognition (ASR) (page 55)⽧ Managing Voice Memos (page 56)Automatic Speech Recognition (ASR)You

56 2F. Voice ServicesOpening Applications With ASRYou can jump directly to many applications by saying “Open” followed by the application name.1. Pres

2F. Voice Services 57Voice ServicesRenaming Voice Memos1. Press , tap Open, and then tap the voice memo you want to rename.– or –Tap or to go to t

58 2G. microSD Card⽧ Your Device’s microSD Card (page 58)⽧ Using the Device’s microSD Card as a USB Drive (page 59)Your Device’s microSD CardThe micro

2G. microSD Card 59microSD CardViewing Memory in the microSD Card䊳 With the microSD card inserted, press > and tap Settings > SD card & p

iIntroductionThis User Guide introduces you to Sprint® service and all the features of your new device. It’s divided into four sections:⽧ Section 1:

60 2H. Camera and Multimedia⽧ Taking Pictures and Shooting Videos (page 60)⽧ Viewing Pictures and Videos Using Albums (page 62)⽧ Listening to Music (p

2H. Camera and Multimedia 61Camera and MultimediaTaking Pictures1. Switch to Photo capture mode. 2. Frame your subject on the screen. 3. Tap an area o

62 2H. Camera and Multimedia1. View the captured image or video in Albums.2.Delete the captured image or video.3.Send the captured image or video usin

2H. Camera and Multimedia 63Camera and MultimediaIf you stored your files in folders (directories) on the microSD card, Albums will display these fold

64 2H. Camera and MultimediaTo view pictures in your Facebook or Flickr account:1. On the Albums screen, go to the Facebook or Flickr tab.2. Tap your

2H. Camera and Multimedia 65Camera and Multimedia䡲 To move the cropping tool to another area on the picture, press and hold inside the tool, and then

66 2H. Camera and Multimedia3. Select the pictures you want to share and then tap Next.4. The pictures are automatically added as an attachment to the

2H. Camera and Multimedia 67Camera and Multimedia4. The video is automatically added into the MMS message.5. Compose your message and then tap Send.To

68 2H. Camera and MultimediaPlaying Music1. Tap to turn shuffle on or off. (Shuffle is off when button is gray.)2. Shows the progress bar.3. Press and

2H. Camera and Multimedia 69Camera and MultimediaLibraryYour music is organized into different categories such as Albums, Artists, Genre, Composers, a

iiSettings1: Personalize1: Scenes 2: Home wallpaper3: Lockscreen wallpaper4: Default ringtone2: Wireless controls1: Airplane mode 2: Wi-Fi3: Wi-Fi set

70 2H. Camera and MultimediaTo delete a playlist:1. In the Playlists screen, press and then tap Delete playlists. 2. Select the playlists to delete

2I. Bluetooth 71Bluetooth⽧ Bluetooth Modes (page 71)⽧ Using the Bluetooth Settings Menu (page 71)⽧ Pairing Bluetooth Devices (page 72)⽧ Disconnecting

72 2I. BluetoothPairing Bluetooth DevicesPaired DevicesThe Bluetooth pairing process allows you to establish trusted connections between your device a

Section 3Sprint Service

74 3A. Sprint Service: The Basics⽧ Voicemail (page 74)⽧ Text Messaging (SMS) (page 76)⽧ Picture Messaging (MMS) (page 78)⽧ Caller ID (page 80)⽧ Call W

3A. Sprint Service: The Basics 75Sprint Service: The BasicsRetrieving Your Voicemail MessagesYou can review your messages directly from your wireless

76 3A. Sprint Service: The BasicsText Messaging (SMS)With Text Messaging (SMS), you can send and receive instant text messages between your wireless d

3A. Sprint Service: The Basics 77Sprint Service: The BasicsTo reply to a text message:1. On the All messages screen, tap a text message thread to open

78 3A. Sprint Service: The Basics䢇 Notifications: Select this option if you want to receive a notification in the status bar when a new text or multim

3A. Sprint Service: The Basics 79Sprint Service: The Basicscan also navigate to the text box and enter a caption for the picture. When finished, tap D

iii9: Applications1: Unknown sources 2: Manage applications 3: Development10: SD card & phone storage1: Total space 2: Available space 3: Unmount

80 3A. Sprint Service: The BasicsSetting Picture Message OptionsOn the All messages screen, press , tap Settings, and go to the MMS Settings section

3A. Sprint Service: The Basics 81Sprint Service: The BasicsMaking a 3-Way CallWith 3-Way Calling, you can talk to two people at the same time. When us

82 3A. Sprint Service: The BasicsChecking for Voicemail Messages While RoamingWhen you are roaming off the Nationwide Sprint Network, you may not rece

3A. Sprint Service: The Basics 83Sprint Service: The BasicsData Roam GuardDepending on service availability and roaming agreements, your device may be

84 3B. Web and Data Services⽧ Ways of Connecting to the Internet (page 84)⽧ Connecting Using Wi-Fi (page 84)⽧ Getting Started With Data Services (page

3B. Web and Data Services 85Web and Data ServicesChecking the Wireless Network StatusYou can check the current wireless connection status from the fol

86 3B. Web and Data ServicesFinding Your User NameIf you aren’t sure what your user name is, you can easily find it on your device.䊳 Press > , tap

3B. Web and Data Services 87Web and Data Services2. Enter the website address using the keyboard. As you enter the address, matching website addresses

88 3B. Web and Data ServicesSwitching between Browser windows1. On the browser screen, press and then tap Windows.2. Select the browser window you w

3B. Web and Data Services 89Web and Data ServicesDownloading Web ApplicationsBefore you can download Web applications, you must first enable downloadi