HTC P6500 SEDN100 User Manual download pdf (Page 214)

214 Managing Your PDA Phone

Hard reset

You can also perform a hard reset (also known as a full reset). A hard

reset should be performed only if a normal reset does not solve a system

problem. After a hard reset, the device is restored to its default settings - the

way it was when you first purchased it and turned it on. Any programs you

installed, data you entered, and settings you customized on your device will

be lost. Only Windows Mobile® software and other pre-installed programs

will remain.

Important If Encrypt files placed on storage cards is or was enabled before, then

backup all files from the storage card before using Clear Storage, hard

reset or updating the ROM system software. Otherwise you will no longer

be able to access the encrypted files on the storage card. Use ActiveSync

or Windows Mobile Device Center to transfer files between your storage

card and computer. After the procedure, copy your files back to the

storage card.

To perform a hard reset using device keys

1. Press and hold the left SOFT KEY and the right SOFT KEY, and at the

same time, use the stylus to press the RESET button at the bottom of

your device.

2. Release the stylus, but continue pressing the two SOFT KEYs until you

see the following message on the screen:

This operation will delete

all your personal data,

and reset all settings to

the manufacturer default

settings. Press SEND to

restore manufacturer

defaults, or press any

other button to cancel.

3. Release the two SOFT KEYs, and then press TALK ( ).

Warning! Your device will be set back to factory default settings. Ensure any

additional installed programs and/or user data have been backed up before

a hard reset is performed.

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HTC P6500 SEDN100 User Manual Page 214