HTC 99HNV026-00 Datasheet download pdf (Page 95)

§ Free up space on your computer.

You'll need some room to download the software update, to save a backup of

your existing phone software and settings, and possibly to sync media files from

your phone to your computer.

§ Make sure your computer has a reliable Internet connection.

In some cases, you might need to switch from a Wi-Fi connection to a wired

connection. Or you might need to adjust your computer's firewall or proxy

settings.

§ Make sure your phone is set with the correct date and time. This determines

which new updates you'll need. For details, see Correcting the date and time on

page 95.

Installing an update

When you see the notification about an available software update, you can do the

update right away. Or you can dismiss the notification and update some other time.

Your phone will remind you again in a few days.

Have you prepared your phone and computer for the update? If you haven't, please

see Preparing for a software update on page 94 on what you should check and

prepare.

1. Connect your phone to your computer.

2. Open the Zune software (or Windows Phone 7 Connector for Mac), if it doesn't

open automatically.

3. Click Update Now (or Install Updates).

4. Make sure you keep your phone connected to your computer until you see a

notification that the update is complete.

Correcting the date and time

If you're having trouble installing a software update, your phone may not have been

set with the correct date and time. In most cases, the date and time is set

automatically. But if it's not, you can set it manually.

1. Disconnect your phone from your computer.

2. On the Start screen, tap .

3. Tap Settings > date + time.

4. Turn off Set automatically.

5. Set the correct time zone, date, and time.

6. Reconnect your phone to your computer, and then try installing the update

again.

95 Update and reset

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HTC 99HNV026-00 Datasheet Page 95