Htc 10 Sprint User Manual download pdf (Page 148)

Global Services 135

Global Services

With your phone and global roaming service from Sprint Worldwide

Wireless Service, you can make

phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS

networks. For a country-specific travel guide, select your phone and destination from sprint.com/traveltips.

Activate Sprint Worldwide Service on Your

Account

Before using your phone in global roaming mode, you must activate Sprint Worldwide service.

To activate Sprint Worldwide service:

■ Chat with or email an international support rep by visiting sprint.com/swwsupport.

– or –

■ Call Sprint Worldwide Customer support at 1-888-226-7212.

Your Phone’s SIM Card for International GSM

Roaming

Your phone comes with a preinstalled SIM (Subscriber Identity Module) card to support roaming on

compatible GSM networks.

Notes:

● Your SIM card should be preinstalled. If you need to reinstall your SIM card, follow the

instructions in SIM Card.

● The SIM included contains information specific to your phone and should be retained with the

phone for use on GSM networks.

Enable Global Roaming Mode

Your phone is designed to enter global roaming mode automatically when you activate your Sprint

Worldwide service, meaning that it should automatically connect to an appropriate CDMA/LTE network or

GSM/UMTS network when you travel. You may set global roaming options through the settings menu.

You may also need to set your network mode options through the settings menu. See Set the

Communications Method for Global Use.

To enable your phone for international roaming:

1. Swipe down from the status bar, and then tap > Mobile data > Roaming.

2. If Roaming is disabled, turn it on.

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Htc 10 Sprint User Manual Page 148