Htc 10 Sprint User Manual download pdf (Page 62)

Basic Operations 49

Signal during update: Update your phone where signal reception is good, and do not change

location during the update process. Make sure the battery is adequately charged before beginning an

update. A weak signal or low battery during an update may cause the update to fail. An update failure

may disable the phone.

Other functions during update: Other phone functions cannot be used during a software update.

Update Your Phone Software

You can update your phone’s software using the System updates option.

Before Updating Your Phone

Updating your phone may result in a loss of saved data depending on the condition of your phone

(malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating

your phone firmware.

Note: Updating your phone firmware may not permanently erase all data from your phone, including

personal information.

Back Up All Data Prior to Update

To back up your Gmail information:

1. Tap > > Settings > Accounts & sync.

2. Do any of the following:

 Turn on the Auto sync option. When auto sync is on, Gmail email, Calendar, and Contacts

automatically synchronize whenever a change is made.

 Tap Google, select the Google Account you want to back up, and then select the items you

want to synchronize. Tap > Sync now to sync your Google Account information.

To back up your Google applications:

Applications you’ve purchased from Google Play are reloaded remotely and can be re-installed after the

update is applied. After the update, make sure that you add your Google Account on the phone.

1. Tap > > Play Store.

2. Tap to open the slideout menu.

3. Tap My apps & games, swipe to the All tab, and then tap the app you want to restore.

4. Follow the onscreen instructions.

As an added precaution, to preserve any data on your microSD card, please unmount it from your phone

prior to starting the update process.

■ See Storage Settings for details.

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Htc 10 Sprint User Manual Page 62