HTC Shadow User Manual Page 149

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Working with Company E-mails and Meeting Appointments  149
Flag your messages
Flags serve as a reminder for you to follow up on important issues or requests that 
are indicated in the messages. 
Requirement Flags are enabled only if e-mails are synchronized with Microsoft
Exchange Server 2007 or higher. Flags are disabled or hidden if e-
mails are synchronized with earlier versions of Microsoft Exchange 
Server.
To flag or unflag a message
1. On the Home screen, scroll down to 
 on the Shortcut Bar and then select 
Outlook E-mail.
2. Select or open a message.
3. Select 
Menu > Follow Up and then select one of the following options:
Set Flag Mark the message with a red 
flag to indicate that it needs follow up.
Complete Flag Mark the message 
with a check mark to indicate that 
the issue or request in the e-mail is 
already completed.
Clear Flag Remove the flag to unmark 
the message.
Note E-mail message reminders will display on your phone if the messages are flagged 
with reminders and synchronized from the Exchange Server.
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