HTC Touch Cruise User Manual download pdf (Page 231)

Managing Your Device 231

Important If Encrypt files placed on storage cards is or was enabled before,

then backup all files from the storage card before using Clear Storage,

performing a hard reset, or updating the ROM system software. Otherwise

you will no longer be able to access the encrypted files on the storage

card. Use ActiveSync or Windows Mobile Device Center to transfer files

between your storage card and computer. After the procedure, copy your

files back to the storage card.

To perform a hard reset

1. Press and hold the GPS/MESSAGING and INTERNET EXPLORER

buttons, and at the same time, use the stylus to press the RESET

button at the bottom of your device.

2. Release the RESET button, but

continue pressing the GPS/

MESSAGING and INTERNET

EXPLORER buttons until you

see this message on the

screen:

This operation will delete

all your personal data,

and reset all settings

to manufacturer default.

Press Send to restore

manufacturer default, or

press other keys to cancel.

3. Release the buttons, and then press SEND on your device to perform

the hard reset, or press any other button to cancel the reset.

Clear Storage

Another way of clearing the device storage and reset all settings back to

factory default settings is to use the Clear Storage feature. You will lose all

your data and files on the device storage when you use Clear Storage, so

make sure to do a backup first.

Important If Encrypt files placed on storage cards is or was enabled before, then

backup all files from the storage card before using Clear Storage, hard

reset or updating the ROM system software. Otherwise you will no longer

be able to access the encrypted files on the storage card. Use ActiveSync

or Windows Mobile Device Center to transfer files between your storage

card and computer. After the procedure, copy your files back to the

storage card.

1. Tap Start > Settings > System tab > Clear Storage.

2. Enter “1234” then tap Yes.

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HTC Touch Cruise User Manual Page 231