Htc WIZA100 User Manual download pdf (Page 183)

Appendix | 183

Connection & Bluetooth

Problem

Solutions

I can not connect

to the internet;

Web surfing

doesn’t work.

• Make sure you have set up and connected to an

Internet Service Provider.

• Make surethe wireless connection to your mobile

Service Provider is switched on, and that the signal is

unobstructed.

• Verify with your Internet Service Provider that your

user name and password are correct.

I can’t perform

over-the-air

synchronization.

Synchronization to a server allows your device to sync,

over-the-air (OTA) directly to a Microsoft Exchange

2003 Server. This allows you to update your e-mail,

contacts, calendar and tasks information securely from

any location with data connectivity. In order to use this

functionality, you do not need a PC running however it

does require your IT administrator to enable you to use

this service.

Unable to use

Infrared (IR)

to transfer

information.

• Transfer only one file, or no more than 25 contact

cards, at a time.

• Line up the IR ports so that they are unobstructed

and within close range.

• Make sure nothing is between the two IR ports.

• Adjust the room lighting. Some types of light interfere

with IR connections. Try moving to a different location

or turning off some lights. Do not try to use infrared

beaming in the sunlight.

I can not end

a Bluetooth

connection.

Turn Bluetooth connection off with Comm Manager.

I can not find a

particular device.

• Make sure the Bluetooth function on the other device

is activated.

• Make sure you are within 10 meters of each other,

and there are no obstructions.

• Make sure the other device is set in “Discoverable”

mode.

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